Q: I want to change my password

You can change your password by selecting the Settings section on your Profile. Follow the instruction below: <img src="https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/screen-shot-2022-02-22-at-2239_17l8arx.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/change-password_129i2hi.jpg" alt="" /> || If you forgot your password, go to this support article: <a href="/en/article/i-forgot-my-password-k5o5dk/">I forgot my password</a>

Q: How can I download IIENSTITU mobile application?

In order to access the courses in your Dashboard profile, you can download and use the application from the links below. | <a href="https://apps.apple.com/en/app/institu/id1468878779">App Store</a> | <a href="https://www.microsoft.com/en-us/p/institu/9nrwtzpd7jk4?activetab=pivot:overviewtab">Microsoft</a> | <a href="https://play.google.com/store/apps/details?id=com.iienstitu.app">Google Play</a>

Q: Where do I take the certification exam?

| You can take the certification exam from the Certification Exam area on the course page. <img src="https://storage.crisp.chat/users/helpdesk/website/ae5c7e52e3b42000/certification-exam_1barcjv.jpg" alt="Certification Exam" /> || Check out this support article if you don't know when to access your course page: <a href="/en/article/how-can-i-access-my-course-page-1dyduv9/">How can I access my course page?</a> || Check out this support article to find out when the certification exam and how many times you can attend is: <a href="/en/article/how-many-times-are-we-allowed-to-take-the-exam-cjlg9t/">How many times are we allowed to take the exam?</a>

Question 1

I want to change my password

Accepted Answer

You can change your password by selecting the Settings section on your Profile. Follow the instruction below:

|| If you forgot your password, go to this support article: I forgot my password

Question 2

Who is IIENSTITU?

Accepted Answer

The Institute is an open educational resource that works with public and private affiliates to provide free education to students all over the world and continues its activities with the resources it has created. In addition, the Institute carries out scientific studies to contribute to business science.

Please visit the training calendar to discover our public training courses. Lessons can consist of video and text content, discussion forums, and some types of assignments and assessments. Click on the training you are interested in to see more details and to register.

The vast majority of the Institute distance education is completely free and gives verified certificate code to students. Upon the student's request, an official document can also be prepared. Certifications are a great way to demonstrate the knowledge and skills you have and can help you develop your professional or academic career.

Question 3

How can I download IIENSTITU mobile application?

Accepted Answer

In order to access the courses in your Dashboard profile, you can download and use the application from the links below.

| App Store | Microsoft | Google Play

Question 4

Where can I see my subscription period and the last day of my enrollment?

Accepted Answer

You can see your subscription period on your education page after logging in to Dashboard.

View on PC

Enrollment Timer Area

Appearance on Mobile

|| It is located below on the Dashboard.

Question 5

Where do I take the certification exam?

Accepted Answer

| You can take the certification exam from the Certification Exam area on the course page.

Certification Exam

|| Check out this support article if you don't know when to access your course page: How can I access my course page?

|| Check out this support article to find out when the certification exam and how many times you can attend is: How many times are we allowed to take the exam?

Question 6

Where is IIENSTITU's location?

Accepted Answer

IIENSTITU support office is located in two locations, in Istanbul and Tallinn. In our Estonian branch, we only provide services in foreign languages regarding foreign students and our EU education processes.

To reach Istanbul head office click.
To reach Tallinn Europa head office click.

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